Questions?

What We Accept

Do you have a list of all the waste you recycle?

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You can review all 20+ waste streams that we accept here. Click on each stream to learn details about the accepted waste types, recycling processes, and final products created with the processed waste.

Is there anything you don't accept?

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We do not accept any trash or waste stream that is not included in the accepted waste streams printed on the Zero Waste Bags. If you are unsure or have a specific product question, please contact us at contact@terracyclepickup.com.

Can I put the same things in small and large Zero Waste Bags?

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Different waste streams are accepted by different size Zero Waste Bags. Choose one stream listed on your Zero Waste Bag to collect that stream in the bag. If you are unsure or have a specific product question, please contact us at contact@terracyclepickup.com.

Can I put trash from more than one waste stream in one Zero Waste Bag?

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Please only put trash from one specific waste stream in each Zero Waste Bag. Mark the checkbox for that waste stream on the bag to indicate what’s inside.

Do I have to clean the waste before I put it in the Zero Waste Bag?

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You do not need to clean the waste before putting it in the Zero Waste Bag, but please remove as much of the remaining product as possible. If possible, please rinse out containers before inclu

Questions?

General questions

Will you pick up my Zero Waste Boxes?

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No. Please follow the mail-back instructions on your Zero Waste Box.

I have a business, school, church, etc., and would like to participate. Can I?

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We would like to hear from you about your organization. Please contact us at contact@terracyclepickup.com, and we will see what we can do to assist you with your recycling needs.

I live in an apartment building. Do you service apartments as well?

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Yes, as long as your collection bin and/or Zero Waste Bags can be placed outside or in a ground floor common area that our drivers can easily access. For more detailed information, please contact us at contact@terracyclepickup.com.

For any other questions not covered in our FAQ, please contact us.

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